Privacy Policy
Last Updated: June 17, 2026
This Privacy Policy explains how Reframe Layers and ELPOPO Academy collect, use, and protect your information when you visit reframelayers.com, submit a form, purchase a product, book a session, or interact with our content. By using this website, you agree to the terms of this Privacy Policy.
01 Information We Collect
We may collect personal information when you purchase a product, book a private session, submit a contact form, join an email list, download a resource, communicate with us, or use the website. This information may include:
- Name
- Email address
- Phone number, if submitted
- Payment details, processed securely by Stripe
- Billing information
- Booking details
- Form responses
- Website usage data
- Device, browser, and IP information
We do not directly store full card details. Payment information is handled by Stripe.
02 How We Use Your Information
We may use your information to:
- Deliver purchased products
- Confirm payments
- Schedule private sessions
- Respond to inquiries
- Send product access links
- Provide customer support
- Improve the website and offers
- Send relevant educational or promotional emails
- Prevent fraud or abuse
- Comply with legal obligations
03 Email Communication
If you submit your email address, purchase a product, or request access to a resource, we may send you emails related to your purchase, access, updates, or educational content. You can unsubscribe from marketing emails at any time using the unsubscribe link inside the email.
Transactional emails related to purchases, access, bookings, or support may still be sent when necessary.
04 Payment Processing
Payments are processed through Stripe. Stripe may collect and process payment information according to its own privacy policy and security standards. We do not sell or rent your payment information.
05 Contact Forms
When you submit a form, we collect the information you provide so we can respond to your inquiry, review your application, or provide support. Please do not submit sensitive personal information unless necessary.
06 Cookies and Tracking
This website may use cookies, pixels, analytics tools, or similar technologies to understand website performance, improve user experience, and measure traffic. You may disable cookies through your browser settings, but some website features may not work properly.
07 Third-Party Services
We may use third-party platforms for payment processing, website hosting, email delivery, scheduling, forms, analytics, file delivery, and customer support. These providers may process data according to their own privacy policies.
08 Data Protection
We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure. However, no online system is 100% secure. By using this website, you understand that data transmission over the internet carries inherent risk.
09 Data Retention
We keep personal information only as long as necessary for business, legal, support, tax, accounting, or operational purposes. You may request deletion of your personal information, subject to any legal or business obligations requiring retention.
10 Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing emails
- Ask how your data is used
- Request limitation of certain processing
To make a request, contact us through the website contact form.
11 Children's Privacy
This website and its products are not intended for children under the age of 18. We do not knowingly collect personal information from children.
12 International Users
If you access this website from outside the country where our business operates, you understand that your information may be processed in other locations where our service providers operate.
13 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last Updated" date.
14 Contact
For privacy-related questions, please contact us through the contact form on this website.